RentPanda

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a property, apply for a rental, or contact us. This may include your name, email address, phone number, mailing address, and financial information necessary for transactions.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Facilitate tenant screening reports
Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing and tenant screening.

4. Tenant Screening Data

When you consent to a tenant screening, your information is shared with our screening partners (including Equifax) to generate reports. These reports are only shared with the landlord who requested them.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our platform.

7. Your Rights

You may access, correct, or delete your personal information at any time through your account settings. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

8. Changes to This Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@rentpanda.ca.